In general, you can visit our website without providing us with any personal information. However, there are instances where we must have your personal information in order for us to grant you access to our protected and secured sites. Personal information refers to information that is related to you, and may include things such as your registration data (your name, address, email address, phone number, title, etc.), information request data and response data. When you receive your confirmation email or when you receive any email from the list server, you will be given instructions on how to remove yourself from the list. In addition to the information that we collect from you directly, we may also receive information about you from other sources, including from our customers, third parties, or publicly available sources. We may also collect personal information that is necessary for our legitimate interests, which will be disclosed to you at the time of collection. TouchIT will use this information for the purposes of which it was collected.
Use of Personal Information
We intend to use such information for purposes of supporting your relationship with TouchIT by designing content that is suitable to your needs and alerting you to new product and service offerings as they become available. This personal information may be retained by TouchIT to verify compliance with the agreement between TouchIT and your employer, to keep track of the domains from which people visit us, to create a user profile to better serve you, or to simply contact you either electronically or otherwise. If you decide that we should not use your personal information to contact you, please let us know and we will not use that information for such purpose. TouchIT may also use personal information for various purposes, including without limitation to help diagnose problems with our site, to administer our site, and to enhance our site for optimal user experience; to monitor the usage and performance of our site, and to determine aggregate information about our users and usage pattern; to identify you when you access and use our services; to facilitate transactions and process payments; to provide maintenance, support, and customer service for our site; to conduct research and analysis; and to fulfil other legitimate purposes permitted by applicable law.
Disclosure of Personal Information
Public Forum and Messaging
TouchIT may offer public discussion forums and bulletin boards. Please note that information that you disclose in these public forums become public. Use caution in disclosing any personal information. The site may also allow you to exchange messages with other users. We may store these messages in order to deliver them and allow you to manage them.
Accuracy and Security
The accuracy and security of the personal information is important to TouchIT. If you contact us to correct your personal information, we will attempt to correct such inaccuracies in a timely manner. TouchIT is concerned with the security of your personal information and is committed to taking reasonable steps to protect it from unauthorized access and use of that personal information. To that end, we put in place the appropriate policies and procedures to secure your personal information. While there is no such thing as “perfect security” on the Internet, we will take reasonable steps to ensure the safety of your personal information.
Access and Choice
TouchIT has implemented the following procedure that you may use to access, correct, or delete your personal information, or choose how your information is used:
- If you would like correct any inaccurate personal information that TouchIT maintains from users of the site, please email us at the addresses listed below under the Section titled “Communication.”
- You may also have a right, in accordance with applicable laws, to access, update, and in some cases requests deletion of the personal information that we hold about you. When updating your personal information, we may ask you to verify your identity before we can act on your request. Any access request will be subject to the relevant fee, if any, to meet our costs in providing you with details of the information we hold about you. We will comply with your request as soon as reasonably practicable and in accordance with applicable laws. We may need to retain certain information for recordkeeping purposes, as required under applicable legal obligations, or to complete any transactions that you began prior to requesting such change or access.
- If you wish to stop receiving email marketing communications from TouchIT, please contact us at the address listed below or clicking the “Unsubscribe” in any marketing communications. If you opt out, we may still send you non-promotional communications, such as those about your account or to facilitate services that you have made or accepted.
- Some web browsers and devices permit you to broadcast a preference that you not be “tracked” online. At this time TouchIT does not modify your experience based upon whether such a signal is broadcast.
Retention of Personal Information
TouchIT retains your personal information for so long as your account is active or as needed to provide you with services or to fulfill our contractual obligations; as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements; and for so long as is necessary for the purposes for which we collected such personal information.
Right to request deletion of your personal information
You may also request that we delete any personal information that we have collected from/about you. However, we may retain personal information as authorized under applicable law, such as personal information required as necessary to provide our services, protect our business and systems from fraudulent activity, to debug and identify errors that impair existing functionality, as necessary for us, or others, to exercise their free speech or other rights, comply with law enforcement requests pursuant to lawful process, for scientific or historical research, for our own internal purposes reasonably related to your relationship with us, or to comply with legal obligations. We need certain types of information so that we can provide our services. If you ask us to delete it, you may no longer be able to access or use our services.
How to exercise your access and deletion rights
California residents may exercise their California privacy rights by submitting your request via email at firstname.lastname@example.org. Likewise, any user may also do the same. While email is the best way to reach us, you may also call us toll-free at +1 248 764 1084
For security purposes, we may request additional information from you to verify your identity when you request to exercise your California privacy rights.
If you have an online account with us, logging into your account will serve to verify your identity and request, although we may request additional information if we believe your account has been compromised. If you do not have an account with us, or if we have reason to suspect that the security of your account is compromised, we will request additional information from you to match with our existing records to verify your identity, depending on the nature of the request and the sensitivity of the information sought.
Notice to California Residents
Under California Civil Code sections 1798.83-1798.84, California residents who have an established business relationship with TouchIT are entitled to ask us for a notice describing what categories of personal customer information we share with third parties for their direct marketing purposes. This notice will identify the categories of information shared with and will include a list of the third parties with which it is shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to us at the addresses listed below.
Notice to Residents of the European Economic Area
TouchIT is based, and this site is hosted, in the United States of America. If you are from a country outside of the United States of America with laws governing data collection, use, and disclosure that may differ from U.S. law and you provide personal information to TouchIT, please note that any personal information that you provide to us may be transferred to the United States of America. By providing your personal information, you hereby specifically and expressly consent to such transfer and processing and the collection, use, and disclosure set forth herein or in any terms and conditions related to the use of and access to the site. Where we transfer your personal information from the EEA to recipients located outside the EEA who are not in a jurisdiction that has been formally designated by the European Commission as providing an adequate level of protection to receive personal information, we do so on the basis of standard contractual clauses. You may request a copy of the relevant standard contractual clauses by emailing us at the “Communications” details below.
TouchIT’s website provides links to other third party websites. Even if the third party is affiliated with TouchIT through a business partnership or otherwise, TouchIT is not responsible for the privacy policies or practices or the content of such external links. These links are provided to you for convenience purposes only and you access them at your own risk.
If TouchIT needs, or is required, to contact you concerning any event that involves information about you, we may do so by email, telephone, or mail.